Privacy Policy

Sixth Season ("we," "us") respects your privacy. This policy explains what data we collect, why, and how it's protected — in line with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Consumer Protection (E-Commerce) Rules, 2020.

1. Information We Collect

  • Provided by you: name, email, phone number, shipping/billing address, order history, and any info shared via customer support or contests.
  • Collected automatically: IP address, browser type, device data, and browsing behavior via cookies and analytics tools (e.g., Google Analytics, Meta Pixel, Shopify Analytics).
  • Payment data: processed directly by our payment gateway partners; we do not store your card, UPI, or banking credentials.

2. How We Use Your Information

  • To process and deliver your orders
  • To send order updates, offers, and marketing communications (with opt-out available)
  • To personalize your shopping experience and retarget relevant ads
  • To improve our Site, products, and customer service
  • To comply with legal and tax obligations

3. Cookies We use cookies to remember your cart, preferences, and login state, and to run analytics and retargeting campaigns (Meta, Google Ads). You can disable cookies in your browser settings, though some Site features may not work correctly.

4. Sharing of Information We share data only with:

  • Logistics partners (for delivery)
  • Payment gateways (for transaction processing)
  • Marketing/analytics platforms (Meta, Google) in aggregated or pseudonymized form
  • Legal authorities, if required by law

We do not sell your personal data to third parties.

5. Data Retention We retain your data for as long as necessary to fulfil orders, meet legal/tax requirements, and support customer service — typically [1 years] after your last interaction with us.

6. Your Rights Under the DPDP Act, 2023, you have the right to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications at any time by emailing hello.sixthseason.co.in or clicking "unsubscribe" in any marketing email.

7. Data Security We use industry-standard SSL encryption and secure, PCI-DSS-compliant payment processing to protect your data.

8. Children's Privacy Our Site is not intended for users under 18. We do not knowingly collect data from minors.

9. Grievance Officer Name: PRRATEK | Email: hello.sixthseason.co.in — for any privacy-related complaints, per the IT Act, 2000 and DPDP Act, 2023.

10. Changes to This Policy We may revise this Privacy Policy periodically; changes will be posted here with an updated date.